General conditions of sale (Light of Wellbeing)
Last updated: [14/04/2026]
Article 1: Scope of application
These general conditions of sale apply to all transactions concluded through the websites of Light of Wellbeing. Is considered as “client” any natural or legal person making with Light of Wellbeing an order validated via our secure payment platform.
Article 1a: Age limit
Age restrictions apply: Light of Wellbeing only accepts clients over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 18) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.
Article 2: Order
Any order placed on a site belonging to Light of Wellbeing implies full and unreserved acceptance of these general conditions of sale.
Article 3: Price
The prices are indicated in AUD all taxes included, excluding shipping and processing of your order. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.
Article 4: Payment
Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.
Article 5: Delivery
Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code). The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.
Article 6: Protection of personal data
You have the right to access and rectify personal data concerning you. We declare all of our files to the National Commission for Data Protection. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data. By entering your email address on one of our network sites, you will receive emails containing information and / or promotional offers concerning products published by Light of Wellbeing or our other partners. You can unsubscribe at any time. You just have to click on the link at the end of our emails. This link is preceded by the words “To unsubscribe or change subscriber options visit:” (understand: to unsubscribe or change your registration options, click below). Our newsletter respects the Data Protection Act.
Article 7: Company information
Light of Wellbeing is a website operating under Optimum Power Australia, a registered company in Australia.
Terms and Conditions
Light of Wellbeing
1. Overview
Welcome to Light of Wellbeing.
This website and associated products and services are owned and operated by [Despina Karalis / Optimum Power Australia] a registered psychologist in Australia regulated by the Australian Health Practitioner Regulation Agency.
By accessing this website or purchasing any products or services, you agree to these Terms and Conditions.
If you do not agree, please do not use this website or purchase any products.
2. Nature of Services
Light of Wellbeing provides:
- Digital products (e.g., toolkits, guides, courses)
- Educational content and resources
- Professional development materials for therapists and professionals
- Coaching and reflective programs (where applicable)
Important:
These products and services are:
- Educational and informational in nature
- Designed to support professional and personal development
- Not a substitute for psychological therapy, diagnosis, or treatment
Purchasing or using these resources does not establish a therapeutic relationship.
3. No Therapeutic Relationship
Use of this website or any products does not create:
- A psychologist–client relationship
- A supervisory relationship (unless formally contracted separately)
- Any form of clinical responsibility for your wellbeing
If you require psychological support, you should seek services from a qualified practitioner in your local area.
4. Professional Responsibility
If you are a therapist, psychologist, or other professional:
- You remain fully responsible for your own clinical decisions and practice
- You must apply your own professional judgement when using any materials
- You must comply with all relevant professional, legal, and ethical standards (including AHPRA requirements where applicable)
These resources are intended to support—not replace—your professional expertise.
5. Use of Digital Products
When you purchase a product, you are granted:
- A personal, non-transferable, non-commercial licence to use the material
You may:
- Download and print materials for personal use
- Use the resources within your own professional reflection
You may not:
- Share, distribute, or resell materials
- Upload materials to shared platforms or training programs
- Reproduce or modify content for commercial use
6. Intellectual Property
All content on this website and within products, including:
- Written materials
- Frameworks (e.g., WELL Framework, Reset Cycle)
- Audio recordings
- Design and layout
is the intellectual property of Light of Wellbeing unless otherwise stated.
All rights are reserved.
7. Payments and Pricing
All prices are listed in AUD (Australian Dollars) unless otherwise stated.
Payment is required at the time of purchase.
Light of Wellbeing reserves the right to:
- Change pricing at any time
- Modify or withdraw offers
8. Refund Policy
Due to the nature of digital products:
- Refunds are generally not provided once access has been granted
However, you may contact us if:
- You experience technical issues
- You believe a purchase was made in error
Any refunds are at the sole discretion of Light of Wellbeing and in line with Australian Consumer Law.
9. Disclaimer
All content is provided in good faith and is based on:
- Professional training and experience
- Evidence-informed psychological principles
However:
- No guarantees are made regarding outcomes
- Results will vary depending on individual circumstances
- Use of materials is at your own risk
10. Limitation of Liability
To the extent permitted by law:
Light of Wellbeing is not liable for:
- Any direct or indirect loss or damage
- Loss of income, business, or opportunity
- Clinical or professional outcomes resulting from use of materials
11. Privacy
Your privacy is important.
Any personal information collected will be handled in accordance with applicable Australian privacy laws.
[See separate Privacy Policy below]
12. Third-Party Platforms
This website and services may use third-party platforms (e.g., payment processors, course platforms).
Light of Wellbeing is not responsible for:
- The operation of these platforms
- Any issues arising from their use
13. Changes to These Terms
These Terms and Conditions may be updated at any time.
The most current version will always be available on this website.
14. Contact
If you have questions about these Terms and Conditions, please contact:
Desi Karalis
Email: hello@lightofwellbeing.com.au
Portions of this material were developed with the assistance of generative AI tools and subsequently reviewed and edited by the author for accuracy, clarity, and clinical appropriateness.
Privacy Policy
1. Overview
Light of Wellbeing is committed to protecting your privacy.
This policy outlines how your personal information is collected, used, and stored in accordance with the Privacy Act 1988.
2. What Information Is Collected
We may collect
- Name and email address
- Billing information (processed securely via third-party providers)
- Website usage data (e.g., cookies, analytics)
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
3. How Your Information Is Used
Your information may be used to:
- Deliver purchased products and services
- Send relevant communications (e.g., access emails, updates)
- Improve website and user experience
We do not sell or share your personal information with third parties for marketing purposes.
4. Storage and Security
Your information is stored securely using trusted third-party platforms.
Reasonable steps are taken to protect your information from misuse, loss, or unauthorised access.
5. Third-Party Services
We may use third-party providers (e.g., payment processors, email platforms).
These providers have their own privacy policies.
6. Access and Correction
You may request access to or correction of your personal information by contacting us.
Contact
If you have questions about this Privacy Policy, please contact:
Desi Karalis
Email: hello@lightofwellbeing.com.au